RapidRAW Logo RapidRAW

Terms of Service

Effective Date: May 27, 2026

Welcome to RapidRAW. These Terms of Service ("Terms") govern your use of the RapidRAW software application ("Software") and any related services, including the optional RapidRAW Cloud subscription (supporter tier) ("Services"), provided by Latent GmbH ("we", "us", "our").

By downloading, installing, or using the Software or Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Software or Services.

1. The Software

1.1. License

The RapidRAW Software is free and open-source, licensed under the GNU Affero General Public License v3.0 (AGPL-3.0). This license grants you specific rights and imposes obligations regarding the use, modification, and distribution of the Software. You can view the full license text in the LICENSE file in the project's repository.

1.2. Disclaimer of Warranty

The Software is provided "AS IS", without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement. As the Software is in active development, you acknowledge that it may contain bugs or errors and you use it at your own risk.

2. The RapidRAW Cloud Subscription (Supporter Tier)

We offer an optional, paid subscription service, the "RapidRAW Cloud subscription (supporter tier)," which provides access to cloud-based generative AI features.

2.1. Merchant of Record (Lemon Squeezy)

Our order process is conducted by our online reseller Lemon Squeezy. Lemon Squeezy is the Merchant of Record for all our orders. This means that when you subscribe to RapidRAW Cloud, your legal purchase agreement for the subscription is with Sold through Link, LLC f/k/a Lemon Squeezy LLC. Lemon Squeezy securely processes your payment, handles all applicable global sales taxes (VAT), and manages billing inquiries. By subscribing, you agree to Lemon Squeezy's End User Terms of Service.

2.2. Fair Use Policy and Service Limits

Your use of the Cloud Service is subject to a fair use policy, which includes usage quotas (e.g., up to 500 AI generations per month) and rate limits. We reserve the right to modify these limits from time to time to ensure the quality and sustainability of the Service. For any material changes that may negatively impact your use of the Service, we will provide reasonable notice.

2.3. Cancellation

You may cancel your Cloud subscription at any time through your account dashboard. Your access to Cloud features will continue until the end of your current billing period. Canceling your subscription stops future payments but does not automatically trigger a refund for the current period.

2.4. Refund Policy

Due to the nature of the digital service and the associated GPU compute costs, payments for the RapidRAW Cloud subscription are generally non-refundable.

However, we may consider issuing a refund in the following circumstances, at our sole discretion:

  • If required by applicable mandatory consumer protection law in your jurisdiction.
  • In the event of a prolonged technical failure that prevents you from accessing or using the core features of the Cloud Service, and which we are unable to resolve within a reasonable timeframe.

2.5. Service Availability

The Services are provided on an "as is" and "as available" basis. We do not guarantee that the Services will always be available, uninterrupted, timely, secure, or error-free.

2.6. Export Controls and Sanctions

You may not use the Cloud Service if you are a resident of a country embargoed by the United States, the European Union, or Switzerland, or are a foreign person or entity blocked or denied by such governments.

3. User Content and AI Generations

Your privacy is important. Please review our Privacy Policy for detailed information on how we collect, use, and protect your data.

3.1. Ownership of Original Images

You retain full ownership of your original images and any other content you process with the Software or Services ("User Content"). We claim no copyright or ownership over your original files.

3.2. Ownership of AI-Generated Content

We claim no copyright over the generative AI outputs produced by the Cloud Service. You are free to use the generated edits for commercial and non-commercial purposes. However, due to the evolving nature of global copyright laws regarding generative AI, we cannot guarantee that the AI-generated elements within your images are copyrightable by you under applicable law.

4. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL LATENT GMBH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SOFTWARE OR SERVICES.

Nothing in these Terms shall limit or exclude our liability for damages caused by willful misconduct (Absicht) or gross negligence (grobe Fahrlässigkeit), or for death or personal injury caused by our negligence, as mandated by Swiss law. For any other claims, our total liability shall not exceed the amount you have paid us for the Cloud Service in the six (6) months prior to the claim.

5. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles.

Unless mandatory statutory consumer protection laws in your country of residence dictate otherwise, you agree that any legal action or proceeding arising out of these Terms shall be brought exclusively in the competent courts of the Canton of Lucerne, Switzerland.

6. Changes to Terms

We may modify these Terms from time to time. If we make material changes, we will provide notice. Your continued use of the Software or Services after the changes become effective will constitute your acceptance of the new Terms.

7. Contact Information

For any questions about these Terms, please contact us:

Latent GmbH
c/o profetas gmbh
Ringstrasse 25
6010 Kriens
Switzerland
UID: CHE-422.552.416
Email: timon@cybertimon.ch