RapidRAW Logo RapidRAW

Privacy Policy

Effective Date: May 27, 2026

1. Introduction

This Privacy Policy describes how Latent GmbH ("we", "us", "our") collects, uses, and protects your personal information when you use the RapidRAW software ("Software") and the optional RapidRAW Cloud subscription (supporter tier) service ("Services").

2. Data Controller

The entity responsible for the processing of your personal data (the data controller) is:

Latent GmbH
c/o profetas gmbh
Ringstrasse 25
6010 Kriens
Switzerland
UID: CHE-422.552.416
Email: timon@cybertimon.ch

3. Information We Collect

We collect the following types of information when you use our Cloud Services:

  • Account Information: When you sign up for the RapidRAW Cloud subscription, our authentication provider (Clerk) collects your email address and provides us with a unique user ID.
  • Payment Information: Our Merchant of Record (Lemon Squeezy) handles your payment details. We do not see or store your full credit card number. We only receive limited transaction data (e.g., subscription status, payment IDs) necessary to provision your account.
  • User Content for Cloud Services: To provide the cloud-based AI generative features, the specific image mask and prompt you select in the editor are sent to our AI infrastructure provider (Modal) for processing.
  • Technical and Usage Data: We may collect basic, non-identifiable technical data, such as IP addresses and API request counts, to prevent abuse (rate limiting) and ensure the stability of the Service.

4. How We Use Your Information (And How We DON'T)

We use your information solely to provide, maintain, and secure the Service. Specifically:

  • To create and manage your account and deliver the cloud-based AI features.
  • To send you important service-related notifications or respond to your support requests.

ZERO AI TRAINING: We respect your copyright and privacy as a photographer. Your images, masks, and prompts are NEVER used to train, fine-tune, or improve any AI models. Our AI infrastructure provider (Modal) is contractually bound to process your data only to fulfill your immediate generation request.

5. Data Sharing and Third Parties

We do not sell your personal data. We only share it with trusted third-party service providers who are essential for operating the Service:

  • Authentication: Clerk, for secure user sign-up and login.
  • Payment Processing: Lemon Squeezy, acting as our Merchant of Record to handle subscriptions and global taxes.
  • AI Infrastructure Provider: Modal Labs, Inc., for executing the generative AI computations securely in the cloud.

These providers are bound by their own privacy policies and strict Data Processing Agreements (DPAs). They are only authorized to use your information as necessary to provide their services to us and are prohibited from using your images for their own purposes.

6. Your Rights under Swiss FADP and GDPR

Depending on your location (e.g., Switzerland or the European Economic Area), you have certain rights regarding your personal data under the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR). These include:

  • Right of Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data and account.
  • Right to Object: You can object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at timon@cybertimon.ch. You also have the right to lodge a complaint with your local Data Protection Authority if you believe your rights have been violated.

7. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal data. We retain your account information for as long as your subscription is active. User Content (images/masks) sent for AI processing is expunged promptly following the completion of the processing request. It is not stored permanently on our servers or our AI provider's servers.

8. International Data Transfers

Some of our third-party service providers (like Modal or Clerk) are located in the United States. We ensure that any transfer of your personal data outside of Switzerland or the European Economic Area is protected by appropriate legal safeguards, such as Standard Contractual Clauses (SCCs) and Data Processing Addendums (DPAs) in compliance with applicable law.

9. Children's Privacy

Our Services are not intended for use by anyone under the age of 13 (or 16 in certain European jurisdictions). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and, where appropriate, via email notification.